Having a problem finding qualified workers? Improve hiring and onboarding measures to ensure quality hires and double down on safety standards to attract them.

Grace Novak was her mentor's first female mentee. She says: ‘The first thing I would tell somebody just starting out in this job is, knowledge is the most valuable thing you can walk into a conversation with.’

Outsourcing isn’t just for large corporations. Small to medium-sized companies can also benefit from hiring third-party organizations to perform key tasks, functions or roles.