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Alla Schay is general manager of the industrials, government and education business at Sterling, a leading provider of background and identity services. Over the last 14 years she has served in several prominent roles at Sterling including leadership of the company’s clients services and account managements teams, chief operating officer and chief human resources officer. Schay is an operations management professional with rich experience in business process transformation, Six Sigma analysis as well as software and CRM implementation. Prior to Sterling, Schay held senior and strategic positions at Wolters Kluwer Corporate Legal Services (CLS). In addition, Schay spent six years as a principal management consultant at PricewaterhouseCoopers (PwC).