More than 60 percent of employees from eight countries, including the United States, surveyed by The Workforce Institute and Coleman Parkes Research would welcome artificial intelligence (AI) if it simplified or automated time-consuming internal processes, helped better balance their workload or increased fairness in subjective decisions.
Sixty-seven percent of U.S. employees report they have no knowledge of their organization’s plans for AI. Yet globally, two-thirds of employees say they’d feel more comfortable if employers were more transparent about what the future may hold.
In the United States, generation Z employees consider the biggest benefit of AI to be creating an overall fairer working environment. Meanwhile millennials and generation X believe the main benefit is the elimination of manual processes and time wasted on basic, administrative work, which detract from more rewarding workplace activities. For U.S. baby boomers, 38 percent aren’t sure how AI would improve their job.
