Business

The Hidden Cost of Time: One Company Discovers Efficiency Yields Far More Than Spare Change

Tarlton discovered a software application, Viewpoint Mobile Field Manager, that allows employees to record time and job costing without the burden of paper, as well as reduces project bottlenecks.
July 16, 2014
Topics
Business

For over more than a half-century, Tarlton has completed high-profile projects to critical acclaim, winning numerous awards for quality and safety.

Success is sweet, but with growth have come headaches on a grander scale. In early 2008, as growth continued but the economy squeezed margins, efficiency was a company-wide priority, from the office of company President Tracy Elsperman Hart to superintendents at distant jobsites.

Vice President of Finance David Moore is the man Hart trusts to see that critical processes run like clockwork. As the person responsible for balancing the double-edged sword of simultaneously financing growth and increasing profits, Moore knew that decades of expansion, both in terms of volume and geography, had become a burden on the company’s manual, paper-intensive processes for tracking job costs and completing payroll.

The company had become remarkably prosperous while sticking to tried and true methods, but the consensus was that a more efficient way was needed, and soon.

The Need

It was determined that the company required a software application that would allow employees to record time and job costing without the burden of paper, and then allow efficient review and approval by field and office management.

Furthermore, the system would have to integrate with its accounting system to ensure that the error-ridden practice of re-entering the data no longer existed as a bottleneck. In spite of this tall order, Moore knew that the largest challenge would be overhauling two of the company’s most critical processes without distracting from the core business of building.

“The correct allocation of labor resources, both in the field and for professionals such as project managers and engineers, was a challenge for us to resolve efficiently,” says Moore. “Tarlton needed a better way to allocate professional labor to the jobs on which that labor was spent. At the same time, we needed a product that would permit field superintendents and foremen to produce daily timesheets electronically.”

The scenario that Tarlton faced is a common one for construction companies of all sizes and types. Field management must simultaneously keep workers on task, oversee subcontractors and ensure that owners are pleased with progress. However, this tyranny of the urgent often leaves the already tedious task of tracking costs a last-minute chore. The very nature of paper and various spreadsheets results in human error, lost data and delayed reporting.

For executives, getting a clear picture of costs and profitability on a project from beginning to end is further complicated when professional personnel such as engineers and estimators are added to the mix. In spite of these challenges, the extent to which costs are tracked accurately and managed often determines corporate profitability.

As Moore evaluated software products on the market, he quickly discovered that few of them met most, much less all, of Tarlton’s requirements. After much searching, there was only one application that seemed to fit their criteria.

However, as he investigated the product more closely, another candidate emerged from an unexpected source. While speaking with a customer service rep at Viewpoint Construction Software, Moore learned the company had a product called Mobile Field Manager® by Viewpoint Construction Software that immediately caught his interest.

After reviewing the functionality of each competing application a final time, Moore and his team decided that Mobile Field Manager was the best choice and began making plans for its installation.

Why Viewpoint?

When accounting for the myriad costs of a large construction project, accuracy is key and timeliness matters. While costing information provides the basis for bidding new projects, it also offers critical insights into jobs already in progress, and can be used to gauge the performance of project managers, superintendents and foremen.

Tarlton quickly found that the capabilities within Mobile Field Manager make it uniquely suited for this challenge. By eliminating the possibility of coding to invalid jobs or cost codes, countless mistakes are avoided. It also enabled managers to easily search employee history, approve or reject time, and enter notes.

For all these benefits, many details must be thoughtfully addressed when implementing an automated solution that replaces an entrenched manual process.

Moore found that Viewpoint Construction Software’s staff could provide a great deal of guidance from their experience with many similar implementations. He and payroll manager Shirley Chapman worked closely with Viewpoint to examine their process and address each unique requirement for recording labor costs in the field and from professionals in the office. Viewpoint consultants spent several days at the company’s offices configuring Mobile Field Manager, testing the new integration and training Tarlton’s staff.

Once Moore was satisfied with the testing, the application was rolled out initially in the professional services area. After a few weeks of successful use in the office, field personnel began using the system to track employee time on Tarlton’s various jobsites. Within the first few weeks, it was obvious that by reducing the number of times data was either recorded or entered, as well as the number of people involved, that Mobile Field Manager would have a dramatic impact on the efficiency of the company’s processes.

“The single biggest benefit Mobile Field Manager has brought to the table is the efficient and accurate allocation of labor resources to our general ledger,” says Moore. “Mobile Field Manager has proven itself vastly superior to the process we previously employed, saving us significant time and money.”

The Results

Since implementation, Tarlton has found that the reporting time spent by each of its superintendents has been reduced by several hours per week. In the accounting department, Chapman reports that the time required to process weekly payroll has been reduced to just three hours per week, a substantial improvement. After totaling up these time savings, Moore concludes that based on time savings alone, Tarlton recouped the initial costs of the system within just five months. The investment continues to pay dividends, both in dollars saved and by allowing employees to focus more of their time on the business of building.

While important, cost savings was only one reason Tarlton chose to implement Mobile Field Manager. The system allows the payroll and job costing processes to scale, laying the groundwork for near limitless growth.

“We couldn’t be more pleased with the way Viewpoint Construction Software embraced the challenge of integrating Mobile Field Manager with our accounting software,” says Moore. They promised us the best solution, and they delivered on that promise. They solved our problem with greater ease and efficiency than we had expected.”

About Viewpoint

Viewpoint, a leader in meeting the collaborative and information needs of the AEC industry, offers construction-specific solutions for a variety of professionals including small, medium, large and enterprise contractors. Viewpoint solutions include takeoff and estimating, project management, accounting solutions, enterprise resource planning, project and BIM collaboration, mobile field-to-office and enterprise content management.

Viewpoint customers include more than 30 percent of the ENR 400 and have the most technology partnerships with the top 50 mechanical and electrical contractors in the United States. Viewpoint serves as the technology partner of choice to the construction industry and delivers the right solutions on the right platform, including cloud, SaaS and on premise solutions and provides customers improved accountability, efficiency and productivity throughout the U.S., Canada, the United Kingdom, Europe, the Middle East and Australia.

For more information, please visit Viewpoint.com.

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