Workforce

Break Out of Silos to Provide Customized Client Service

Entrusting employees at all levels to build business in a way that is empathetic and team-based makes workers feel more invested in the firm’s future, which in turn increases client confidence and allegiance.
By Cathy Sewell
November 5, 2020
Topics
Workforce
by Cathy Sewell
Cathy Sewell is a Principal with Rider Levett Bucknall (RLB) North America. Starting with RLB in 2005, she manages business development and marketing for North America. Over the course of her career, Cathy has played a fundamental role in developing and implementing strategic initiatives to strengthen the firm’s name recognition and grow the business.

Related stories

Workforce
Construction Hiring Remains Sluggish in May Cover Art

Construction Hiring Remains Sluggish in May

By ABC
This May has proved the slowest hiring rate of any year since the beginning of the JOLTS data series.
Workforce
New Names and Faces: June 2025 Cover Art

New Names and Faces: June 2025

By Construction Executive
Construction Executive's monthly roundup of appointments and promotions amongst ABC member companies.
Workforce
An Apple a Day: Carhartt's Inaugural Steel Apple Awards Cover Art

An Apple a Day: Carhartt's Inaugural Steel Apple Awards

By Grace Calengor
Carhartt’s inaugural Steel Apple Awards honor teachers in the construction industry with $10,000, and their students with brand new gear.

Follow us




Subscribe to Our Newsletter

Stay in the know with the latest industry news, technology and our weekly features. Get early access to any CE events and webinars.